Terms of service

Terms of Service

Welcome to Flower Valley. By accessing our website and placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

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1. General

Flower Valley provides fresh flowers, bouquets, and related floral products. All products are subject to availability, and we reserve the right to modify or discontinue any item without prior notice.

By placing an order, you confirm that all information provided is accurate and complete.

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2. Orders

Once an order is placed, it cannot be modified or cancelled after preparation has started. We reserve the right to refuse or cancel any order due to product availability, pricing errors, or any suspicious activity.

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3. Pricing & Payment

All prices are listed in PKR (Pakistani Rupees) and are subject to change without notice. Full payment is required at the time of order confirmation unless otherwise agreed.

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4. Fresh Flowers Policy

Due to the perishable nature of flowers, all floral products are non-returnable and non-refundable. We ensure every order is prepared with care and quality standards.

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5. Delivery

We aim to deliver orders on the requested date and time; however, delays may occur due to weather, traffic, or unforeseen circumstances. Delivery times are estimates and not guaranteed.

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6. Damages and Issues

Please inspect your order upon delivery. If your order is damaged, incorrect, or missing items, you must contact us immediately so we can resolve the issue.

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7. Limitation of Liability

Flower Valley is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

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8. Intellectual Property

All content on this website, including images, logos, and text, is the property of Flower Valley and may not be used without permission.

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9. Contact Information

If you have any questions regarding these Terms of Service, you may contact us:

Email: flowervalleys0@gmail.com
Phone: 03495317074
Address: Flower Market, Shop No: 3A & 4, Agha Khan Road, F6 Markaz, Islamabad