Shipping policy
Shipping Policy
At Flower Valley, we are committed to delivering fresh flowers and arrangements with care, freshness, and timely service.
1. Delivery Areas
We currently offer delivery in the following areas:
- Islamabad
- Rawalpindi
- Wah Cantt
- Taxila
- DHA Bahria Enclave
If your location is outside these areas, please contact us before placing your order.
2. Delivery Charges
Delivery charges vary depending on the location:
- Standard charges apply for Islamabad and Rawalpindi
- Higher delivery charges apply for Wah Cantt, Taxila, and DHA Bahria Enclave due to distance and logistics
Final delivery charges will be confirmed at checkout or before order confirmation.
3. Delivery Time
We offer both same-day and scheduled delivery options depending on order timing and product availability.
- Same-day delivery is available for eligible orders placed before the cutoff time
- Delivery times are estimated and may vary due to traffic, weather, or peak order volume
We always strive to deliver your order on the requested date and time.
4. Order Processing
All orders are processed after confirmation and payment. Once preparation has started, changes or cancellations may not be possible.
5. Fresh Flower Handling
All flowers are carefully prepared and packaged to maintain freshness and quality during delivery.
6. Delays
Occasionally, delays may occur due to weather, traffic conditions, or high order volume. We appreciate your understanding in such situations.
7. Incorrect Address
Please ensure all delivery details are correct. Flower Valley is not responsible for failed delivery due to incorrect or incomplete address information.
8. Contact Us
If you have any questions about shipping or delivery, feel free to contact us:
Email: flowervalleys0@gmail.com
Phone: 03495317074
Address: Flower Market, Shop No: 3A & 4, Agha Khan Road, F6 Markaz, Islamabad